Karen Craggs · Coaching in Canada & internationally

Executive & Workplace Coaching

Bring out your BEST IN CLASS™.

I help leaders, professionals and teams bring out their best through coaching that combines care, honest feedback and practical support.

Individual clients · HR referrals · Team engagements

Karen Craggs in a turquoise patterned dress, holding a card deck
Individual clients · HR referrals · Teams

Find the support you need.

Karen Craggs at her desk with red flowers

Executive & inclusive leadership coaching

For executives and managers ready to strengthen their leadership or respond to difficult team feedback.

What we work towards: Strengthen communication, accountability and leadership impact.

Karen Craggs in a red blazer, in conversation

Workplace sensitivity coaching & training

For employees and leaders following complaints, investigation findings or concerns about workplace behaviour.

What we work towards: Understand impact and practise respectful, professional conduct.

Karen Craggs speaking from a chair, audience in front of her

Team coaching & rebuilding trust

For teams facing conflict, low trust or unresolved workplace experiences.

What we work towards: Clear the air, clarify expectations and agree on a way forward.

Karen Craggs speaking at a leadership summit

Career & professional development coaching

For early-career, newcomer and racialized professionals navigating workplace expectations, bias or power dynamics.

What we work towards: Build confidence, communicate your value and strengthen your influence.

Workplace conduct support includes remedial coaching, respectful workplace training and conflict coaching. The focus is communication, behaviour and relationships at work.

Book a free introductory call ↗
Karen Craggs seated, smiling at the camera
My coaching philosophy

Bringing out your BEST IN CLASS™.

For much of my career, I’ve had a coach alongside me, especially through new roles, career transitions and difficult feedback. I know the value of feeling supported while being challenged to grow.

I’ve coached people across roles and walks of life, from presidents, CEOs and finance directors to warehouse drivers and restaurant managers. I’ve yet to meet someone who didn’t want to become a better human being and have a more positive impact on others.

“What stood out immediately was her quick, rare ability to see the bigger picture with such precision. She quickly understood where I was, where I'm going, and more importantly, where I was holding myself back. Karen combines deep intuition with sharp clarity. She has a way of guiding you from where you are to where you need to be, faster than you think is possible, because she already sees the path ahead.”

Anja LavigneFounder, HouseCoach
More client perspectives ↗
Expertise with care & accountability

Meet your coach.

Across 25+ years of leadership experience, coaching has been part of my everyday work as a people leader: giving performance feedback, resolving conflicts, building trust and helping people understand what they need to succeed.

Integral Associate Coach™ · 2019

Integral Coaching Canada

Completed Module 1 of the Integral Coaching® Certification Program · 60 ACSTH coach-training hours.

KHAN Method Coaching

Completed July 2022 · Coach training program with Hina Khan

Additional training in conflict management and effective communication strategies.

Karen Craggs in a red blazer being filmed by a window
Practical support. Clear follow-through.

Listen. Understand. Practise.

  1. Agree on goals
  2. Understand feedback
  3. Practise new behaviours
  4. Review progress

A focused engagement can include a 360-degree assessment, a three-hour in-person coaching session and two monthly follow-ups. Scope is agreed at the outset.

A clear agreement on confidentiality

Coaching creates space for honest conversations. Before we begin, we agree on confidentiality and its limits. If your employer sponsors the coaching, we clarify together what progress information will be shared and with whom, so you know what stays within the coaching relationship.

Karen Craggs speaking to a seated audience
Client case study

Higher education institution

Helping a team rebuild trust.

Supported a new leader and a department affected by anger and low trust. Used an anonymous assessment and facilitated discussion to surface concerns and clarify what could change.

Impact: Helped rebuild trust and enabled more open discussion, with shared understanding of what the leader could address.

For individuals & HR buyers

Before we talk.

Can HR arrange sensitivity or remedial coaching?

Yes. I provide workplace sensitivity coaching and training for employees and leaders following complaints, investigation findings or concerns about conduct. Topics include inappropriate comments, microaggressions, harassment, discrimination and respectful communication. Goals, confidentiality and sponsor updates are agreed at the beginning. I provide coaching, not workplace investigations.

Can you help with performance concerns?

Yes, where concerns involve leadership behaviour, communication, interpersonal effectiveness or workplace conduct. We clarify expectations and agree on observable changes to work towards. Technical job skills and productivity targets may require other specialist support.

How will we know coaching is helping?

We agree on specific goals and observable behaviours at the outset. Follow-ups review what has changed, what remains difficult and the next steps. Where agreed, colleague or sponsor feedback helps assess progress.

Where and how do you work?

I am based in the Greater Toronto Area and work with clients across Canada and internationally. Delivery format, location and follow-up are tailored to the assignment. You can engage me directly or through your organization.

From business as usual to BEST IN CLASS™

What would you like to change?

Tell me what you or your team are navigating. On our introductory call, we’ll clarify your priorities, discuss the support you need and decide whether working together is the right fit.

Book a free introductory call ↗ Based in the Greater Toronto Area · Working across Canada and internationally
Karen Craggs seated in a chair against a yellow wall