Keynote 01 · From business as usual to Best in Class

Best in Class™ Organizations

What exceptional organizations do differently.

Karen Craggs delivering a keynote to a full conference room

The problem this keynote solves

When strategy, people and practice pull in different directions, ambition stalls. Priorities compete, initiatives feel disconnected, and people can't see what the strategy means for their own work.

Karen helps leaders see the connections, find the gaps and choose a practical place to start.

21%

of Canadian employees are engaged at work. In Gallup's research, the most engaged teams are 23% more profitable than the least engaged.Source: Gallup, State of the Global Workplace: Canada

Participants will learn how to

  1. Identify the gap between commitments and everyday practice.
  2. Understand how people, priorities and systems influence each other.
  3. Choose a next step with clear ownership and evidence of progress.
The Monday after your event

Leaders apply the framework to a live priority: what must we achieve, what are people experiencing, and what needs to change?

Extend it into a workshop

From Purpose to Practice. Map the people, dependencies and priorities around one challenge, then build a plan people can act on.

Why Karen

25+ years of leadership and advisory experience, 150+ organizations advised, and a former technology executive who served as VP of ESG & Head of DEI at ThoughtExchange.

Also available as: Social Purpose in Business · From Awareness to Accountability · The Business Case for DEI

"She brought our corporate values to life."

"Karen brought our corporate values to life in a way that made them meaningful to everyone in the room and ultimately, impacted the organizational culture."

Kelly Glass, VP & Head of HR, Interac Association & Acxsys Corporation